Meet Our Facilitators
Scott Henderson
Our Director of Training, Scott is a registered psychologist with a solid background as an educator. He has worked as a lecturer in psychology, behavioural science and research at the Universities of Sydney and Western Sydney. Lecturing for six years at both undergraduate and postgraduate levels, his expertise includes such areas as leadership, teams and group dynamics, communication and body language, persuasion techniques, stress, and workplace satisfaction.
Since 1999, his work in the corporate sector has spanned the spectrum from industrial psychologist to coach and corporate trainer. As head of BSI’s assessment division, Scott is responsible for the delivery of a wide range of psychometric tests. In 2004 he became a certified Master Coach in Behavioural Coaching and he continues to coach both individuals and teams at all levels within the companies with which he works. Scott is also a LSI (Life Styles Inventory) Accredited trainer.
His unique perspective of inter- and intra-personal understanding compliments the delivery of his training programs and ensures a rigorous and scientific approach to each participant’s growth and development. He has delivered training throughout Australia and New Zealand including courses in Customer Service, Team Building and Team Integration, Communication, Leadership and Management, Performance Management, Coaching, Conflict Resolution, Sales and Key Account Management, Time and Stress Management, Decision-Making and Professional Presentation Skills. Scott has a reputation of being a lively and entertaining speaker. Additionally Scott continues to work hard to dispel the stereotype that psychologists actually get people to lie down on couches!
Salomeh Dastyari
Meritable commercial acumen combined with advanced strategic communication skills, with a solid corporate background, position Salomeh as a highly sought after trainer and coach. She is dedicated to her client’s success, at applying the most current training methodology, at delivering and achieving her clients training objectives.
Salomeh regularly works with senior executives and their management teams in the area of Communication, Culture Change, Leadership/Management and Performance Management. Clients value her ability to quickly ‘get to the heart of the matter’. She ensures individual and team sessions are focused through purposeful interactions, creating movement, accountability and action. A holistic approach is reflected in her strong, compassionate coaching and training style. Through insightful, courageous and highly effective facilitation, she inspires authentic shift and transformation within individuals, teams and organisations alike.
She has a well earned reputation for innovative and grounded approaches the insights gained by her corporate work add realism and pragmatism to the training and coaching arena. She has conducted powerful training sessions which have increased the bottom line productivity levels and customer satisfaction standards within companies, whilst improving employee moral.
Salomeh has delivered training programs in Australia, USA, Russia, New Zealand and the South Pacific. She has a Bachelor of Commerce, is an ICF Certified Coach and an Accredited LSI trainer.
Rollo Browne
Rollo has over eighteen years experience in designing high impact learning processes as a consultant/facilitator and coach at BSI Training and Development. He has in depth understanding and expertise in addressing cross-cultural issues and presents regularly at conferences and seminars on a range of topics, such as Leadership, Communication Skills, Performance Management and Difficult Conversations.
It is Rollo’s capacity to think on his feet and work with group concerns that make his work so distinctive and sought after.
Rollo’s work includes management training, coaching, role training and strategic planning. He runs individual coaching sessions for executives and ongoing groups in both professional and personal development. Rollo strongly meets the challenge to work collaboratively with groups and individuals, bringing out their concerns in a way that underlying issues can be addressed.
Rollo has facilitated in Management Development, Executive Coaching, Improving Team and Organisational Dynamics, Developing Change Agent Skills and Process facilitation. He has expertise in use of Action Methods, Application of Group Dynamics to Organisational Culture and Structure, Skillful Facilitation of Business Planning and Culture Diagnosis.
Rollo is qualified and accredited in adult learning: BA, Dip Ed, Dip Adult Ed, Degree in Social Ecology: M AppSci
Five years training in group dynamics: Certified Socio-dramatist (ANZPA/PACFA)
Accredited user: Human Synergistics tools (LSI/ LI/ OCI/ OEI), Change-Tracking, Decision Dynamics, Unwritten Ground Rules
Gina Frampton
Gina is a lawyer, editor and published journalist. She graduated in law at the Universities of Cape Town and Sydney and worked first in industrial law and then in commercial litigation. She later studied Journalism at the University of Technology, Sydney, and continues to write as a freelance journalist.
Gina developed an interest in the plain language movement and worked as a freelance editor and proof-reader. This work led to corporate training in the legal, banking and financial sectors where she helps in the development of style guides and communication standards.
Her interest in language evolved through a love of, and curiosity about, the writing process. She also developed a fascination with changes in communication styles at all levels of professional and personal life which led her to observe more closely the impact of communication tone and style on both intra-office morale and on the effectiveness of interaction with clients.
She is a passionate trainer and brings a very warm energy to workshops. She believes that helping people to recognise their own writing voices and to know the strengths and weaknesses of their writing style powerfully affects their communication skills.
Carolyn Norman
Carolyn has over 19 years experience in customer service, sales management and team leadership across a range of competitive markets including telecommunications, hospitality and the financial services sector.
As an influential communicator of ideas and concepts with a proven track record of maximizing results through strategic sales and team leadership, Carolyn became an accredited trainer in 2001.
For the next 3 years she developed and delivered training programs across a broad commercial customer base specializing in Management, Consultative Selling, Account Management, Customer Service, Communication and Presentation Skills.
Carolyn is passionate about health and wellbeing and in 2006 established Wellspeak Communications specializing in educating and motivating individuals and teams on topics relating to Health and Wellbeing.
Carolyn’s highly articulate and motivated approach blended with her diligent focus on outcomes and extensive corporate experience creates a powerful foundation for achieving your corporate and personal outcomes.
Guy Williams
Guy has been involved in adult education and training for the past 13 years and has worked in England, Japan, Australia and the Middle East. Guy worked for the University of Technology from 1990 to 1996 and while with them was posted to Kuwait to oversee the setting up of a training resource facility for the Kuwait Navy. He designed and delivered training programs for both the officers and raw recruits in, among other things, the areas of management, leadership and team involvement.
He completed his Masters in Adult Education and Training at Sydney University. Prior to working with BSI, Guy was a freelance trainer for a number of different organisations both in Sydney and Brisbane. Guy’s expertise is in the areas of: Sales, Customer Service, Account Management, Communication, Team Building, Leadership and Management.
Guy has been involved in music and drama for a number of years and his ability to perform, entertain and keep an audience motivated has made his sessions both highly memorable and invaluable.
Account Management
One of our training solutions specialists will be dedicated to servicing your account. Providing excellent customer service: (Please note all of our Account Executives and Business Development Executives are fully qualified facilitators).
Kieran Shokar
Kieran read English language and Spanish at John Moores University, UK. Kieran is an English Language Lecturer she designed and delivered English language programmes at various educational establishments, throughout the UK, for a period four years. She has been employed in the commercial arena for 16 years as an executive sales consultant, in the UK, European and Australian sectors.
Kieran has worked across Industrial, Manufacturing, Printing, Property Development and Education markets she possesses extensive business savoir-faire and expertise. Kieran has been in the training and development industry for the past six years.
“I have always been drawn to helping people. The training and development sector appealed to me as it allows me to help individuals manoeuvre their way through the business world. I am a firm believer in education and training as a key to unlocking limitless potential and opportunities for the individual and the organisation they are employed by, alike. Furthermore, I myself am a strong advocate of learning I have a fantastic passion for the acquisition of knowledge and the sharing of this knowledge with others”.
Kieran has a Combined Bachelor with honours in English Language and Spanish and a Post Graduate in Education.
Kieran has successfully merged her educational and sales consultative careers and is now the BSI Training & Development – Business Development Executive/ Training Advisor.